Effective Date: 31 December 2026
Last Updated: 21 October 2025
Company Name: Ecommsonic Private Limited
Website: www.ecommsonic.com
Ecommsonic (“Ecommsonic,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, maintain, and disclose information obtained from users (“User” or “you”) of the Ecommsonic and all related courses, services, and digital materials (collectively referred to as the “Services”).
By accessing or enrolling in platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from Users in a variety of ways, including but not limited to:
When you register or enroll in a course on our platform;
When you subscribe to newsletters, updates, or promotions;
When you make payments for any Services;
When you communicate with our support team or instructors; and
When you participate in surveys, feedback sessions, or interactive features.
a. Personal Identification Information
We may collect the following personal details:
Name
Email address
Phone number
Payment details (handled securely via third-party processors)
Account credentials (for login and course access)
Communication preferences
You may visit our platform anonymously, but refusal to provide personal identification information may limit your ability to participate in certain platform-related activities.
b. Non-Personal Information
We may collect non-identifiable information such as:
Browser type and version
Device and operating system information
Internet service provider details
IP address and general location data
Usage data, including pages visited and time spent
This helps us understand how Users interact with our platform and improve our Services.
2. How We Use Collected Information
Ecommsonic may collect and use your information for the following purposes:
To deliver and operate the website:
To process enrollments, verify identity, and provide access to purchased courses, services and materials.
To improve customer service:
Information helps us respond to support requests more efficiently and personalize communication.
To enhance user experience:
We analyze aggregated data to understand how Users interact with our content and improve usability.
To process payments:
Information provided during checkout is used solely for order completion and record keeping.
To send periodic communications:
We may send emails to provide course updates, promotional offers, or respond to inquiries. Users may unsubscribe at any time.
To ensure compliance and platform security:
We may use data to detect fraud, enforce Terms of Use, or comply with legal obligations.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, and transaction data.
All sensitive and private data exchanged between you and the platform is transmitted over a secure SSL connection and encrypted through trusted third-party payment gateways.
4. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others.
We may share limited information only with:
Trusted service providers who assist in operating our platform (e.g., hosting services, payment processors, email delivery platforms) and who are contractually obligated to maintain confidentiality;
Regulatory or legal authorities if required by law or to protect the rights, property, or safety of Ecommsonic Website and its Users.
5. Third-Party Websites
Our website may contain links to third-party websites or services belonging to our partners, suppliers, or other affiliates.
We do not control the content or practices of these websites and are not responsible for their privacy policies.
Users are encouraged to review the privacy policies of any external sites they visit.
Your interactions with third-party platforms are governed solely by their respective terms and conditions.
6. Cookies and Tracking Technologies
Our website may use cookies or similar tracking tools to enhance User experience, remember preferences, and monitor analytics.
You may choose to disable cookies in your browser settings. However, doing so may affect certain functionalities of the website or restrict access to parts of our Services.
7. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy;
Comply with legal and tax obligations; and
Resolve disputes or enforce agreements.
Once information is no longer needed, we securely delete or anonymize it.
8. Your Rights
As a User, you have the right to:
Access and request a copy of your personal data held by us;
Request corrections to any inaccurate or incomplete data;
Withdraw consent for marketing communications;
Request deletion of your data, subject to legal obligations.
Requests related to these rights can be sent to support@ecommsonicacademy.com. We will respond within a reasonable timeframe in accordance with applicable data protection laws.
9. Updates to This Privacy Policy
Ecommsonic reserves the right to amend or update this Privacy Policy at any time. The “Last Updated” date at the top of this document will reflect the latest revision.
We encourage Users to review this page periodically to stay informed about how we protect and use your information.
Your continued use of the platform following any updates signifies your acceptance of the revised policy.
10. Contact Us
For any inquiries, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Email: support@ecommsonic.com
Phone: +94741744644
Address: 116, Veralupitiya Kosgama-Sri Lanka
11. Your Acceptance of These Terms
By enrolling in Ecommsonic platforms, accessing our website, or using any of our Services, you signify your acceptance of this Privacy Policy.
If you do not agree with this Policy, please refrain from using the website/platforms or providing personal information.
